BJ's Tire Center

Bob Marcoux 6 months ago

I purchased four Michelin tires. 6 months ago. Came in for a flat tire repair. Almost fifteen minutes before I was even acknowledged. Then, after he took my information and my keys, he had to go fill two propane tags. And when he came back in, there was someone else waiting. So he helped him and that took almost a half hour, because the guy was looking to buy tires and didn't know what he wanted. If I did not need to get this flat repair right now.I would have walked out. Over an hour and a half for something that should not take longer than twenty minutes. I feel bad for the young man. But this company, as big as it is, should hire employees not recommended. At all.

William Trial 8 months ago

I have no idea where the negative reviews are coming from, but I had such a positive experience. They did a great job installing pictures and also aligned them for a much better price than anywhere else. I highly recommend buying tires from here. You save alit of money and the service is great.

Kelsey Figueiredo 9 months ago

Quick service in and out no pressure to do additional services!! Ordered tires online for a great price and they were delivered to store for installation by day of my appointment. Only a 2 man show so patience and common courtesy is a must, they are doing the best they can!!

Matthew Nottingham a year ago

Incompetently managed. Nail in tire “too close to sidewall” to repair without actually removing the tire and looking inside it. Ordered a new tire anyways. It’s a size that’s often not in stock here or at Town Faire. Put my spare on and got the tire repaired elsewhere. New tire in 2-5 days, he says, and I confirm my cell number. Over two weeks pass. Repaired tire running strong. Go to BJs to pick up new tire. No tire. Can’t even tell me if it was ordered or not. Charged my credit card though. Wait and wait. They look for the tire. Look through piles of paper. No clue. Another 30 minutes getting refund at customer service desk. Get a NEW MANAGER!!!

Tom “Tomj” a year ago

Will not be buying tires here ever again. When I tried to schedule an appointment for a rotation I had to go to the store to make it in person because my phone calls were never answered. I even left a message with all my information and my call was never responded to. When the appointment finally came a week and a half later, the job was not performed, I was told my tires were worn and should be replaced because I had neglected to have rotations for the last 25,000 Miles. I showed the receipts for the last 5 years for every 5,000 Mile service which had been performed. I was then told I must have omited alignments. The last visit included one. At every appointment I asked how the tires were wearing and I was assured that they were wearing well. I have made an appointment elsewhere and will not be buying tires here again.